Course Overview
New technologies such as cloud computing, big data, web 3.0 and mobile networking are the basis for engineering and managing innovative smart and secure service systems. The Master Program in Service Management and Engineering (Part-time) from Karlsruhe Institute of Technology (KIT) qualifies graduates to comprehend and evaluate how hardware and software developments in modern information and communication technologies influence the future service market. Graduates can encounter problems with an engineering orientation and solve them with the help of complex management methods. The content of the Master Program is divided into 10 modules: 5 Engineering Modules addressing technological topics, and 5 Management Modules providing general leadership know-how. In most development countries, about two thirds of the economy already thrive on services. However, the journey into a truly service-led economy is just beginning: With the rapid strides in the development of information and communication technology, plenty of options are unfolding to co-create value with customers.